RETURN POLICY

▸ Basic Principle
      ▹ Customer-centered and transparent service
      ▹ Standardized processing for every return request
      ▹ Support provided within a reasonable timeframe after delivery
▸ Eligibility Requirements
      ▹ Item condition
      - Original and unused state
      - All packaging, tags and accessories intact
      - No signs of wear, washing or alteration
      ▹ Time requirement
      - Submitted within a reasonable period after delivery
▸ Application Steps
      ▹ Prepare order number and return reason
      ▹ Contact customer service through official channels
      ▹ Receive review result and return instructions
      ▹ Pack and ship the item back as guided
▸ Arrival & Inspection
      ▹ Package signed for and checked upon arrival
      ▹ Standard quality inspection conducted
      ▹ Uniform criteria applied to all requests
▸ Final Resolution
      ▹ Refund option
      - Issued to original payment method
      ▹ Exchange option
      - Different variants of the same item
      - Subject to current stock availability
      Return time: Within 30 days after receiving the items.
      We will refund as soon as we see normal logistics.